Shipping Information

COVID-19 & VICTORIA DELIVERY UPDATE

We are working hard with Australia Post and our Couriers to get you your Crystal lamps. There are some extended delays in Victoria and across Australia. You can track your order using the TRACKING NUMBER provided. We apologies for the delay.

 

 

Contact Free Delivery of Signature Required Product Orders
All orders will now be contact free, including those that require signatures. Couriers will knock on the door as usual and step back two metres (or as far back as safe). They will wait for someone to come to the door and greet them as usual. They will then ask for the recipient’s name (to record proof for delivery) and leave the parcel on the doorstep.
The person receiving the parcel will not sign for the delivery directly. If no one comes to the door and there is no Parcel Leave service in place, the courier will follow the standard process which is to leave a card to call, with details of the delivery and return the parcel to the depot

DELIVERY TIME FRAMES

All our products are shipped by express! 

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